Managed IT Services
Our IT staff are highly experienced in hardware and software procurement and licensing, hardware lifecycle management, and IT project management and reporting. We are technology-agnostic and will base any suggested solutions on your specific needs, preferences, and budget.
Comprehensive Managed IT Services
We have the experience, tools and expertise to cover your complete range of IT service needs. Our primary focus is to understand your unique requirements, needs, culture, budget, timeline and other factors before making recommendations.
Modern cloud services (from managed hosted software to Microsoft 365) allow for a wide range of accessible services to be hosted on secure offsite servers. Our experience in implementing cloud solutions will benefit your organization.
Data Recovery and Backup Plan
Nothing is more important than safeguarding your data. We ensure that each of our clients has an industry-leading data recovery and backup plan, from simple data retrieval to disaster recovery. Protecting your data is our primary concern.
Network Design & Build
Some clients already have a robust network/server infrastructure. Other older networks could definitely use a refresh, if only to ensure that all access points are properly secured. Our experienced team designs customized cost-effective and efficient networks and helps to maintain and implement new changes with the goal of keeping your network safe and running 24/7.
Round-the-Clock Help Desk & Remote Monitoring
We provide 24/7/365 Help Desk and Network Monitoring to each of our clients. Responsive help is always available with a click or a phone call. We are passionate about listening to your needs and requirements. We work to develop customized IT plans and strategies designed to improve the overall experience of your staff and stakeholders.
Network & Cyber Security (including Ransomware Prevention and Training)
Nothing is more serious than protecting your network and your data. Ransomware attacks can be devastating to an organization that is not prepared. Infinity Technologies takes cyber security very seriously. Our multi-level approach involves:
- training your users to understand cyber security and how their actions may impact them on both an organizational and a personal level; and
- actively maintaining network security to prevent intrusions and mitigate potential attacks.
Our Data Recovery and Backup Services ensure that your data is available in the event of an attack or natural disaster.
President and Ambassador of IT Services
Mohammad Ahmed has over 20 years of IT industry experience, serving both as a city employee and a consultant. He has provided IT consulting services to municipal government clients since 2003. Previously as the Director of IT services at Interwest Consulting Group and now as the President and Ambassador of IT & GIS services at Infinity Technologies, Mohammed leads Technology efforts in Private and Public sector based on the founding principle of his company; to provide clients with exemplary service by creating customized solutions and continually working to remain current with the ever-changing technology needs. Staff, Council and Management can always depend on Mohammad to go above and beyond any task given to him.
Mohammad holds an M.B.A. from California State University, Sacramento, and a B.A. in Strategic Management, also from California State University, Sacramento. He has completed multiple Cisco and Microsoft certifications and courses.